| Frequently Asked Questions |
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| 1. How do I create an account? |
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You can create an account in My Account.
If you are a new customer create your account [here]. |
| 2. How do I modify my account? |
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You can change your account information by first logging into My Account.
Inside My Account, click on "Edit My Account".
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| 3. What if I forget my password? |
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When you registered on our website, you chose a password to access your account. If you have forgotten it, don't panic! We are able to email a new password at any time, but only to the email address associated with your account. |
| 4. What if I change my e-mail address? |
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Your e-mail address is your unique identification used to log into the site. We utilize a user's e-mail address for verification purposes.
Therefore, if you change your e-mail address, you must let us know.
Upon changing your e-mail address you can continue to use your new e-mail address to purchase greeting cards.
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| 5. How can I change my password? |
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You can change your password by first logging into My Account.
Inside My Account, click on Edit My Account link. Use that form to change your password and any other information that you need to change.
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| 6. How can I pay for greeting cards? |
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We accept all major credit and debit cards because we use 2CO (2 Check Out) services, the most widely used online transaction service.
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| 7. Is it safe to give my credit card details? |
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The first thing to remember is that every time you hand over your card in a shop or restaurant, you are running a statistically higher risk of misuse than you are when you type your details over the internet. Encryption technology is used to scramble data as it passes across the Internet and the site itself does not store credit card details even for an instant. 2CO (2 Check Out) uses 2048 bit encryption systems. At the browser 128 Bit SSL is used.
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| 8. Where can I find my transaction history? |
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You can find your last five transactions inside My Account.
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| 9. How will my order be delivered? |
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All our greeting cards are sent by Courier Service. It is recommended that you allow as much time as possible for your order to be delivered and where possible you should include a Postcode.
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| 10. Which courier service you use to deliver the cards? |
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We user number of companies depending on the location of the card recipient.
exp: OCS, TCS, DHL, Panther.
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| 11. What if I entered the wrong recipient address? |
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It is totally customer responsibility to provide the right address in case of wrong address GreetinsYard.com will not be responsible.
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